The Value of Systematic Approaches to Automation
There is no doubt that automation is a widely used descriptor and often triggers some interesting conversations around what the goal of any automation is trying to achieve. Automation delivers the ability to remove repeatable and potentially mundane tasks from the day-to-day for an IT operator. The reality is that it stretches beyond that and this is why I want to explore the value of a systematic approach to automation and what it gives to more than just a single IT operator.
A rather important quote from the recently released Site Reliability Engineering helps to highlight this: “If a human operator needs to touch your system during normal operations, you have a bug. The definition of normal changes as your systems grow.” – Carla Geisser, Google SRE.
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May 25, 2017 at 07:30PM